What does it really mean to be a manager? The manager’s first and foremost concern is people! No role has a more direct effect on employee performance than the manager. A successful leader works to bring out the best performance of every person under their supervision. In order to achieve that, a good manager should have knowledge of different management and learning styles. It is also important for them to develop good decision-making skills. With this course, you will be able to explore these and other concepts that are essential for becoming a truly great manager. The Open University provides you with the opportunity to gain a foundation knowledge in order to help you understand the essential role of a manager.

About the course

This free online course will provide an introduction to the foundation skills and knowledge that you will need as a manager.

The course is designed for new or aspiring managers who wish to supplement their experience with formal training and begin thinking about their continuing professional development.

The course has been developed by The Open University Business School – a pioneering institution that is triple accredited by AMBA, EQUIS and AACSB – and the Chartered Management Institute (CMI) – the leading authority on management and leadership in the UK.

As such, it will give you the opportunity to learn from both academic experts and experienced practitioners who have achieved the CMI’s prestigious Chartered Manager status.

The course is the first of two from the Open University and the CMI on FutureLearn. By completing both courses and an assessment, you will achieve the CMI Level 5 Award in Management and Leadership – the first step in becoming a Chartered Manager yourself.

What you will learn

Over four weeks, the course will enable you to:

  • Define and describe the concepts of management and leadership;
  • Understand and evaluate different management and learning styles;
  • Identify the need for and importance of data as evidence in good decision making;
  • Identify and define the term 'stakeholders' and gain an understanding of why they are important;
  • Initiate and develop the on-going process of personal development planning.


The course is designed for new or aspiring managers, and experienced managers with few or no formal qualifications. It will enable you to demonstrate your continuous professional development and go on to achieve a CMI Level 5 Award.

About the instructor

Angela Lilley works for the OU Business School as Open Media Fellow. She is carrying out doctoral research in Business Skills online and is also an Associate Lecturer. Angela has an MBA and a Master's in Online Learning.

Starting date: 12 June 2017

Duration: 4 weeks, 3 hours per week

Language: English

Instructor: Angela Lilley

Institution: The Open University


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