About this course

This course will cover supporting tech infrastructures (Cloud, Databases, Big Data), the MIS development/ procurement process, and the main integrated systems, ERPs, such as SAP, Oracle or Microsoft Dynamics Navision, as well as their relationship with Business Process Redesign.

Management Information Systems are an integral part of today’s professional landscape. From customer relationship management (CRM) systems handling the day to day interactions with clients and prospects, to financial systems issuing invoices and paying bills, day to day working life is increasingly controlled by these systems that dictate what to do and how.

This course will focus on what Management Information Systems are, how they influence your current or prospective jobs, why they impose specific - and sometimes seemingly absurd - operational procedures, and how to use this knowledge to your advantage in your professional life.

Grasping the key concepts in Management Information Systems does not need to be daunting. Real world examples will be used to illustrate key concepts, and strive to strike a proper balance between clarity / amenity and conceptual soundness. Join this stimulating journey that will allow you to better understand and perform in your current or desired job.

What you will learn

By the end of this course, you will be able to:

  • Understand Management Information Systems (MIS) and their role in today’s organisations;
  • Identify how Management Information Systems shape and control current (or prospective) jobs and how to use this insight to improve your own job performance and satisfaction and enhance your career prospects;
  • Become familiar with the major trends in Management Information Systems and Management Information Systems infrastructures (Cloud, Big Data, ERPs, outsourcing) and how these evolutions will affect workplaces and business strategies;
  • Bridge the MIS-related second “digital gap” that exists, after basic computer literacy, in most professional jobs.

About the instructor

Alfonso Durán, coordinator of this MOOC, is full professor of Engineering Management at Universidad Carlos III de Madrid (UC3M). At UC3M, he has taught Management Information Systems (MIS), Operations Management and Business Administration at undergraduate, graduate and doctoral levels since 1995. He has previously held positions in other Spanish universities, and cooperated as visiting fellow with foreign institutions in US, India and Brazil. He is the author of over 100 scientific papers (journal articles, conference papers and books) and has led numerous national and international research and technology transfer projects. From 1981 to 1994, he held MIS management positions in the US multinational Digital Equipment. His Master’s degree in Industrial Engineering in both Electrical Engineering and in Engineering Management obtained the first Spanish national graduation award; he earned an MBA at Indiana University with a Fulbright grant as number 1 in graduating class and his PhD in Industrial Engineering received the extraordinary award.

Duration: 6 weeks, 3-4 hours per week

Language: English

Instructor: Alfonso Durán Heras

Institution: UC3M: Universidad Carlos III de Madrid