About the course

This is a course designed to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyse tone, formality levels, and various organisational styles. You will be able to improve your emails of introduction, announcements, requests, and emails that apologise or revise a request. In this course you will write and revise four to five emails, complete several comprehension quizzes, and review the emails of other participants.

What you will learn

By the end of this course, you will be able to:

  • Improve your overall written English skills;
  • See differences and similarities among the different email formats;
  • Write more effective subject lines and email text;
  • Correct common errors such as punctuation and capitalisation;
  • Study tone and level of formality in emails;
  • Understand how culture affects what is appropriate in business emails;
  • Write powerful business emails for professional needs.


This course is primarily designed for non-native English users who want to improve their professional email writing skills in English. The language skills reviewed in this course are mainly targeted for intermediate level. However, there are many items that any non-native English user will find helpful to improve their overall professional email communication.

About the instructor

Garry Landers has a M.A. from Georgia State University. He graduated from the Paideia School in the Emory area. He attended Georgia State University where he majored in Spanish, with a minor in Psychology. Currently, he is a lecturer at Georgia Institute of Technology.

Duration: 5 weeks, 3-4 hours per week

Language: English; Subtitles: French, Japanese

Instructor: Garry Landers

Institution: Georgia Institute of Technology